However, the artist, who is in Germany, has no problem loading the work and viewing it.
My friend in Brooklyn that also sees the perpetual loading screen fired up his VPN, set it to Germany, and the work loads and is viewable with no issue.
Any idea what’s going on here? The artist repinned the work and it didn’t correct the issue.
I came here to post about the same issue (possibly). What I think is happening is that URLs with a subpath (https://ipfs.io/ipfs/CID/some/path/to/file.jpg) are getting rewritten to an invalid domain https://backend/ipfs/CID/some/path/to/file.jpg
I can reproduce issue via VPN to NYC and Toronto, so it seems like maybe a configuration issue with a specific server?
In your case, what’s happening is that the main index.html file loads, but then it fails when it tries to load the javascript because of the above issue.